SERVICES
The exponential growth and continuing updates to social platforms have created a marketing goldmine, with opportunities to reach and interact with consumers in a way that was never possible before.
SOCIAL MEDIA MARKETING
We create an effective social strategy to reach your target audience, distinguish you from the competition and improve client conversion rates.
marketing campaigns
We plan ahead to align your social media campaigns with your hotel's marketing plan. Through carefully curated paid ads on all social media channels we expand your reach on a lower budget.
Storytelling
We create luxury stories based on your goals and objectives to make you into a carnation in a field of hay. Through strategic content creation, daily activity and instagram stories, we deliver modern travellers from all over the world to your doorstep.
Account Growth
We understand how to organically grow your accounts. We deploy our knowledge to strengthen your social accounts and place your brand in front of the audience you desire to reach.
community
management
Consumers now desire a more personal connection, and we fulfil that need by connecting and interacting with your audience in order to create a dynamic community of loyal and engaged followers.
CONTENT CREATION
Did you know that content marketing costs 62% less than traditional marketing and generates about 3 times as many leads? It taps into the first two stages of the buying process by raising awareness of solutions and educating consumers about a product they may have never considered before.
photography
videography
We produce aesthetic content curated to the unique identity of your business. The first step for any brand is to capture attention and we know just how to do that.
blogging
Business blogging and content marketing make your business stand out through boosted web traffic, search engine ranking and reaching new customers.
email marketing
We have the skills and expertise to ensure your materials convey your key messages in a memorable and engaging way.
WEBSITE DEVELOPMENT
Your website is the first thing people see and engage with. It builds your business, brand and reputation. We are here to make sure your hotel's website not only stands out from the crowd but is user friendly on all devices driving direct bookings even further.
SEO
We know that your number one aim is to increase direct bookings and we are here to ensure that your hotel is at the top of any search engine. By putting your hotel at the top, we drive direct traffic straight to you.
DESIGN
Working closely with you to meet your needs, taste and brand guidelines, we design and develop your website from scratch to finish. We ensure functionality and user friendliness on all devices.
insights
Using tools such as Google Analytics and Facebook Pixel, we track the user journey from start to finish. Working alongside social media marketing, we drive organic traffic, engage customers and convert.
DIGITAL DESIGN
An effective graphic design allows one to penetrate through the noise and grab your audience’s attention. You will be able to express your message through visuals and deliver an experience that will enhance your brand.
branding
Logos
Websites
Business Cards
Packaging and Labels
marketing materials
Menus
Posters
Brochures
Email Designs
ONLINE REPUTATION MANAGEMENT
Not more than ten 10 years ago, one would walk into a travel agency and the agent would influence a traveller’s decision-making process. Today, guests are completely independent and well-informed in choosing a hotel.
HOSPITALITY CONSULTING
With extensive experience in the hospitality industry, our aim is to establish an ongoing relationship to tackle your business objectives and requirements. We offer bespoke solutions to improve your marketing and hotel operations through tailor made strategies and personalised training.
Marketing
Have an in-house marketing team but not sure which marketing strategy is best to follow? Allow us to show you the way. We can either fully take over your accounts or guide you from start to finish.
operations
Together we can craft the ins and outs of your hotel to be up to date with the latest hospitality trends. We are here to listen to your needs, and help you improve every step of the way.
reviews
We respond to your hotel reviews on platforms such as TripAdvisor, Booking, Expedia, Trivago, Facebook Reviews, and Google My Business. Guests nowadays believe that reasonable engagement and content, along with positive comments from satisfied guests is solid proof that the hotel takes care of its guests both online and offline.
feedback
A customer’s assessment of a hotel is a critical factor for maintaining competitiveness. Improving customer service relationships and gaining a comprehensive understanding of customer needs is the key to loyal guest. We keep you updated regarding all customer feedback, and escalate those that need your attention the most.